La solution tout-en-un pour entretenir et réparer vos appareils en illimité
Maintenance
Annual inspection and update via video call for your appliance longevity.
Diagnostic
In case of breakdown, our qualified technicians perform a diagnostic via video call within 2 hours.
Repair
If remote repair fails, approved repairers are sent to your home.
Assistance
Help and assistance via video call to configure or update your appliances.
Library
+1 million manuals and nearly 3 million error codes available.
Discounts
Enjoy special discounts with a network of partners dedicated to WeNony members.
Save money!
By joining WeNony, beyond having peace of mind, you will save money in case of a breakdown on your equipment.
with
Average cost of a washing machine breakdown:
- Travel and diagnosis: included
- Labor: included
- Replacement parts: included
Total: 49 €/month with WeNony
Average cost of a computer breakdown:
- Travel and diagnosis: included
- Labor: included
- Replacement parts: included
Total: 49 €/month with WeNony
without
Average cost of a washing machine breakdown:
- Travel and diagnosis: €80
- Labor: €89
- Replacement parts: €45
Total: €214/month without WeNony
Average cost of a computer breakdown:
- Travel and diagnosis: €80
- Labor: €190
- Replacement parts: €125
Total: €395/month without WeNony
List of included equipment and coverage limits
The WeNony maintenance and repair contract covers your following household appliances:
Large appliances
Washing machine, dryer, dishwasher, oven, hob, stove, extractor hood, fridge, freezer, wine cellar, microwave, built-in coffee machine, air conditioner…
Small appliances
Vacuum cleaner, handheld vacuum, iron, espresso machine, cooking and baking robots, blender, toaster, crepe maker, mixer, juicer, electric scissors…
Image / Sound
TV, hi-fi, home cinema, video projector, receiver, TV peripheral, headphones, portable speaker, MP3 player, radio, media player…
Photo / Video
Camera, camcorder, drone, camera accessory, photo printer, binoculars…
Computer / Multimedia
Computer, tablet, monitor, multimedia hard drive, printer and scanner, landline phone, game console…
- Maximum number of video-call assists: unlimited
- Maximum number of video-call repairs: unlimited
- Maximum number of home repairs: unlimited after trial period
- Maximum number of document downloads: unlimited
- Maximum amount per intervention: €400
- Maximum amount per 30-day period: €500
- Maximum amount per 12-month period: €1,500
- Waiting period: 15 days from subscription